Shipping policy

🚚 Shipping Policy – Blunga

✈️ Shipping Coverage

We offer worldwide shipping to all countries where a valid and deliverable address can be located. Please ensure your address is accurate and complete when placing an order.

We currently ship to:

  • 🇺🇸 United States (excluding HI, AK, PR, GU, VI for free returns)

  • 🇨🇦 Canada

  • 🇬🇧🇮🇪 English-speaking European countries

  • 🇦🇪 United Arab Emirates

  • 🇦🇺 Australia

🕐 Processing Time

All orders are processed within 24–48 hours (business days only). During peak periods or promotions, processing may take slightly longer.

📦 Estimated Delivery Time

  • USA & Canada: 7–15 business days

  • Europe & Australia: 10–20 business days

  • UAE & other countries: 10–25 business days

Shipping times are estimated and may vary depending on customs processing, local carrier delays, holidays, or unexpected disruptions.

⏳ Please allow for potential shipping delays due to high demand or external circumstances beyond our control.

📬 Tracking Your Order

Once your order is shipped, you will receive a Shipment Confirmation email with a tracking number and a link to track your order in real-time.

If you do not receive tracking information within 4 business days after ordering, please contact our support team at support@blunga.com.

📞 Address & Contact Information

To ensure successful delivery:

  • Please double-check your shipping address before confirming your order.

  • Adding a valid phone number during checkout is highly recommended. Our logistics team may contact you by phone if there is an issue with delivery.

Special Instructions for International Customers:

  • 🇬🇧 UK: List your shire or district as the “City” and your town/village as the “Address Line 2.”

  • 🇦🇺 Australia: Enter your LGA (Local Government Area) as the “City” and your town/village as “Address Line 2.”

🚫 Lost, Stolen, or Undeliverable Packages

We are not responsible for lost or stolen packages that are confirmed delivered to the address you provided.
In such cases, we will provide:

  • Proof of delivery

  • Tracking and carrier details
    Customers are responsible for filing a claim with the carrier.

If your package is marked “undeliverable” or “returned to sender,” contact us within 7 days of the failed delivery attempt.

💬 Questions or Issues?

Please reach out to our customer support at support@blunga.com with your order number and we’ll be happy to help.